Over the past year, courtesy notices were sent to users of the I-15 Express Lanes who did not pay the appropriate toll with a FasTrak transponder. Effective May 11, violations are now being issued to these users. Customers who have an outdated license plate or billing information on file, or mount their transponder improperly, could receive a violation. Violations are issued to the vehicle’s registered owner on file with the Department of Motor Vehicles (DMV). Penalties start at $40 and escalate to $100.

Here are a few tips to help you avoid unnecessary violations:

• Keep your vehicle license plate information up to date.
• Keep your billing information current and in good standing.
• Mount your FasTrak transponder properly.
• Stay out of the Express Lanes when they are in “HOV Only” mode and you are driving alone.

Our Customer Service Center staff are available to answer any questions you may have. If you receive a violation, contact the Customer Service Center promptly to resolve the violation(s) and update your account. For more information on how to use the Express Lanes, violations processing, or current fees, review the FAQs, Terms and Conditions, and current fee schedule, or contact our Customer Service Center.